Warranty
Car Parts Direct provides an automatic
30 day warranty on all parts sold. It is the intent of Car Parts
Direct to sell each customer parts of good quality and serviceability.
This warranty is a parts only warranty,
which covers defective parts and items sent incorrectly. Car Parts
Direct does not cover any labor charges on defective parts installed
or removed. We are not responseable for purchaser’s loss of
time, inconvenience, loss of use of the vehicle, towing expense,
installation expense, commercial loss or consequential damages.
In the event a part is defective we will first attempt to replace
it with no added cost to you and if a replacement cannot be sent
only then will a refund for the sale amount be issued.
In the event a part is received and
is not needed or it was ordered incorrectly it is the customers
responsibility to return the part to us or our vendor before a refund
will be issued. Car Parts Direct reserves the right to withhold
shipping amounts and apply a 25% restocking fee in the refund.
Verify with a mechanical or body expert
the actual part needed before ordering. We do our best at locating
and sending correct parts and would ask you, our customer to do
the necessary research before ordering.
Below are some detailed explanations
of our 30 day standard warranty.
*Engines are guaranteed
against rod knock, cracked block and excessive smoking. Engines
come as “dressed long blocks”, which means you get the
block, heads, manifolds, timing belts and covers, oil pan, fuel
injection or carburetor. They do not normaly come with “bolt
on” accessories such as the starter, alternator, air compressor,
power steering pump, etc as they can be switched from the original
engine. We guarantee only the long block and the internal rotary
parts. Any attached parts or accessories are left on to facilitate
installation only and are not covered by warranty or guaranteed
to be included.
*Transmissions are
guaranteed to be in good working order and warranted against slippage
or shifting failures. The torque converter supplied must be used.
The transmission filter must be changed and the cooling lines must
be flushed before installation to make warranty valid. Any attached
parts or accessories are left on to facilitate installation only
and are not covered by warranty.
*Axle assemblies come
complete from drum to drum and are guaranteed to work properly.
The gears are guaranteed to be in good condition and bearings are
guaranteed to be without material noise. Any attached brake parts
are left on to facilitate installation only and are not covered
by warranty.
*Cylinder Heads are
guaranteed against cracks only.
*Radiators and condensers
are guaranteed not to leak.
*Part failure due to improper installation
voids warranty.
*Items returned that are not in the
original condition shipped (excluding items damaged in shipping
and verified by a Car Parts Direct representative) or are not the
original part shipped will not be refunded.
*All used parts must be inspected by
buyer for defects or safety hazards. Seller states that in no way
guarantees or warrants used merchandise for apparent or non-apparent
safety hazards.
*This warranty is not transferable
and does not cover damage if parts are used in connection with racing
purposes or vehicles with racing equipment, or damage by accident
or misuse.
*A 25% restocking fee may be applied
to returned items.
If you receive a damaged part or an
incorrect part please notify your sales representative. If it is
determined the there was a mistake made on our part and the part
needs to be returned we will gladly pay the shipping back. Once
the item is returned and there is not a replacement available please
allow 48-72 hours for review and a credit will be placed in the
original manner or means purchased.
We stand behind our warranties and
want to make you, our customer, at ease when purchasing a used auto
part. If you have any questions feel free to contact us.
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